Job Order #1777

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Posted Date: 1/8/2018
Job Category: Business Services
Position Title: Patient Account Services Associate
Salary Range:
Location: Alpharetta, GA
Desired Skills:
Description: MedQuest Associates, Inc.
Patient Account Services Associate
Currently, we are seeking an experienced Patient Account Services Associate located in Alpharetta, GA.
The Patient Account Services Associate (PAS Associate) will serve as the customer service liaison for all inbound calls from patients on the behalf of our network of imaging centers throughout the southeast. The PAS Associate will be responsible for executing all duties for the Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting from the patients, working the customer service emails, voicemails, correspondence, and faxes, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company.
Location: Alpharetta, GA
Employment Status:Full-time
Typical Shift: Monday – Friday 9:30 AM – 6:00 PM, shift may vary as needed
Qualified candidates must have:
1-2 years minimum of superior customer service experience
Ability to understand basic medical terminology
Experience working in healthcare/medical billing and collections
Be a self-starter who is able to work within a team environment
Problem solving skills
Acute attention to detail
High School Diploma or GED
Additionally Preferred Skills/Experience:
Call center and/or medical office experience
Experience in high call volume
Associate’s degree in business administration or related field
CPAR - Certified Patient Account Representative
MedQuest Associates, Inc. offers Competitive Salary and Comprehensive Benefits which includes Medical, Dental, and Vision Insurance, matching 401(k) plan, Life Insurance, Long-term and Short-term Disability Insurance, Flexible Spending Accounts, PTO, Floating Holidays, paid Holidays, and Employee Assistance Program. Please visit our web site at www.mqimaging.comto learn more about our company.
About MedQuest Associates, Inc.:
Watch our video to hear current employees describe their experiences working for MedQuest and Novant Health:
MedQuest is a wholly owned subsidiary of Novant Health. MedQuest is a leading owner, operator and manager of diagnostic imaging facilities, with a network of more than 70 imaging centers in seven states. MedQuest also provides third party management and billing services to hospitals, physician practices and ambulatory surgery centers. In addition, we operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography/Computed Tomography (PET/CT), ultrasound and mammography imaging equipment. Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
Further your career! Apply online today to join the MedQuest team!