Job Order #1294

Email this Job to a Friend
Posted Date: 7/7/2017
Job Category:
Position Title: Senior System Engineer
Salary Range: $90,000.00 - $115,000.00
Location: Kansas City, Kansas, USA
Desired Skills:
Description: PCM is currently searching for a Senior Systems Engineer for our client in the Kansas City, KS area that provides managed services and data center hosting for a variety of clients. The SSE is responsible for advanced technical support of Windows server systems, virtualization technology, shared storage, email and unified communications, security access controls, data networking, backup/DR, etc. This critical role is accountable, along with the other team members, for delivery of services that meet all technical requirements for clients in a timely fashion. The SSE also requires personal and administrative skills, such as initiative, time management, prioritization, multi-tasking, project assessment, scoping, estimation, time allocation/tracking, documentation, communication, and testing and solution deployment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provides advanced technical support for each client’s server-based systems and environment as a whole
• Provides advanced technical support for each client’s collaborative technology, including email and unified communication systems
• Provides advanced technical support for each client’s virtualization and shared storage environments
• Provides advanced technical support for each client’s data network, including configuration, performance and security
• Works with the Data Services team to monitor and respond to events to ensure client system uptime and stability
• Ensures change control and other processes and procedures are followed and that configuration documentation is completed when systems are deployed or modified
• Responsible for engaging and managing vendor escalations, as required
• Provides timely and clear communications to the client and the Technology Manager, as appropriate

QUALIFICATIONS AND REQUIREMENTS:
• Advanced knowledge of operating systems, such as Microsoft Windows and Active Directory
• Advanced knowledge of authentication and directory services (Active Directory), etc.
• Advanced knowledge with Windows system management tools, philosophies and methods
• Advanced understanding of Windows automation (scripting, imaging, installation, management)
• Advanced knowledge of antivirus/malware and patch management technologies
• Advanced understanding of TCP/IP networking (DNS, DHCP, RAS, VPN)
• Advanced knowledge of collaborative technologies, such as Microsoft Exchange
• Advanced understanding of virtualization concepts and functional working skills with various virtualization technologies (create/modify virtual machines, create storage groups, snapshot, clone/export, etc.)
• Advanced knowledge of shared storage concepts and functional working skills with various shared storage technologies (provisioning LUNs, expanding volumes, configuring RAID, etc.)
• Advanced knowledge of network concepts and functional working skills with various network technologies (create vLAN, create static route, diagnose routing problems, configure ports, etc.)
• Strong understanding of Windows and network security best practices and strategies
• Analytical and process-oriented approach to issues and assigned tasks
• Advanced level diagnostic method and skills in a variety of environments
• Advanced project management skills; task-focused and results-oriented delivery
• Effective both independently and as a member of a team
• Customer service and performance driven
• Highly effective interpersonal and organizational skills
• Effective verbal and written communication
B) Education
• At least 7 years of experience in Information Technology infrastructure support.
• Associate degree in Computer Science or related discipline or equivalent training preferred.
• Relevant Certifications:
o MCSE
o VCP


Share this job: