Job Order #1918

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Posted Date: 12/9/2013
Job Category:
Position Title: Deduction Management Specialist
Salary Range: $30,000.00 - $34,000.00
Location: Illinois, USA
Chicago, Illinois, USA
Desired Skills:

Position Summary:

This position is responsible for resolution/management of accounts within the corporate deduction management system,

Representative Duties:
• Research and resolve chargebacks
• Maintenance of deduction management i nformation in AS400 prior to resolution
• Identify, process, prepare Deduction repay letters against invalid chargebacks
• Communicate on a daily basis with Consumer Division brokers regarding deductions
• Cross-Train and serve as backup for Cash Applications and AIR functions as needed
• Cross Train and perform Collection calls and assist credit as needed
• Responsible for Weekly and Monthly Deduction Reports
• Responsible to measure, track and communicate data on a regular basis to manager
• Responsible for Training others in the Deduction Management area
• Responsible for recommendations of Process Improvements
• Perform other related duties as assigned

Qualification/ Requirements:
• Associates Degree or 2-3 years equivalent work experience required
• Previous experience with Mainframe, on-line AIR and Deduction Management systems
• Must be able to multi-task and work in a fast paced environment
• Detail oriented
• Strong Internal and External Communication skills required
• Accounts Receivable and/or Deduction experience preferred
• Strong math skills required
• Must be able to input data quickly and accuratel y
• Proficient with Excel, MS Word, Outlook AS/400 experience a plus
• Ability to handle high-volume paperwork while maintaining detailed records
• Able to read small print on consistent basis

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